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No Video Feed from CCTV Camera

Possible Causes:

  • Power supply issues.
  • Faulty camera connections.
  • Camera or cable damage.

Poor Video Quality

Possible Causes:

  • Low camera resolution settings.
  • Dirty or foggy camera lens.
  • Inadequate lighting conditions.

Troubleshooting Steps:

  1. Adjust camera resolution settings.
  2. Clean the camera lens.
  3. Improve lighting conditions in the area.

Camera Image is Too Bright or Too Dark

Possible Causes:

  • Incorrect camera exposure settings.
  • Glare from nearby lights.
  • Insufficient lighting.

Troubleshooting Steps:

  1. Adjust camera exposure settings.
  2. Use anti-glare accessories.
  3. Add additional lighting if necessary.

Remote Viewing Not Working

Possible Causes:

  • Network issues.
  • Incorrect port forwarding settings.
  • Issues with mobile app or software.

Troubleshooting Steps:

  1. Check the network connection.
  2. Verify port forwarding settings.
  3. Update or reinstall the mobile app or software.

Camera IR LEDs Not Working at Night

Possible Causes:

  • Faulty IR LEDs.
  • Power supply issues.
  • IR-cut filter malfunction.

Troubleshooting Steps:

  1. Test the camera in a dark environment.
  2. Check power supply to the camera.
  3. Inspect the IR-cut filter for damage.

DVR/NVR Not Recording

Possible Causes:

  • Insufficient storage space.
  • Corrupted hard drive.
  • DVR/NVR settings.

Troubleshooting Steps:

  1. Check available storage space.
  2. Test the hard drive and replace if necessary.
  3. Review DVR/NVR recording settings

Intermittent Signal Loss

Possible Causes:

  • Cable damage.
  • Interference from other electronic devices.
  • Power supply issues.

Troubleshooting Steps:

  1. Replace damaged cables.
  2. Move electronic devices away from camera cables.
  3. Verify stable power supply to the camera.

Camera PTZ (Pan-Tilt-Zoom) Not Responding

Possible Causes:

  • Mechanical issues.
  • Wiring problems.
  • Controller or software malfunction.

Troubleshooting Steps:

  1. Inspect mechanical components for damage.
  2. Check wiring connections.
  3. Test with an alternate controller or software.